PayBot Privacy Policy - Discord Bot Data Collection & User Privacy
Last Updated: July 15, 2023
1. Introduction
This Privacy Policy explains how PayBot ("we," "us," or "our") collects, uses, and shares information about you when you use our Discord bot service, website, and related services (collectively, the "Services").
By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use our Services. Please also review our Terms of Service for additional terms that govern your use of PayBot.
2. Information We Collect
2.1 Information You Provide to Us
We collect information you provide directly to us when you:
- Set up the PayBot in your Discord server
- Connect your Stripe account
- Configure membership tiers
- Communicate with us
2.2 Information We Collect Automatically
When you use our Services, we may automatically collect certain information, including:
- Discord server ID, name, and related information
- Discord user IDs and usernames for server members who interact with the bot
- Subscription and payment status information (we do not store actual payment details)
- Discord role assignments related to subscriptions
- Usage information (commands used, interactions with the bot)
- Device and connection information when you use our website
2.3 Information We Do Not Collect
To operate PayBot, we intentionally limit the types of data we access and store. In particular, we do not:
- Read, log, or store the content of Discord messages or voice communications
- Track or store detailed presence/activity data (such as games played or custom statuses)
- Store full payment card numbers or bank account details (these are handled by Stripe)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and manage Discord role assignments
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities connected to our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
4. How We Share Your Information
4.1 Third-Party Service Providers
We may share your information with third-party vendors, service providers, and other business partners who need access to such information to carry out work on our behalf. These include:
- Discord (for bot integration and role management)
- Stripe (for payment processing)
- Hosting and cloud service providers
- Analytics providers
4.2 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction.
4.3 Legal Requirements
We may disclose your information if we believe that disclosure is necessary to:
- Comply with any court order, law, or legal process
- Protect the rights, property, and safety of PayBot, our users, or others
- Prevent or investigate possible wrongdoing in connection with the Services
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
11. Data Use and Analytics
We use limited, aggregate usage information (such as which commands are used and basic subscription metrics) to maintain and improve the Services. We do not use Discord message content to train machine learning or AI models.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Withdrawing your consent
- Objecting to certain processing of your personal information
- Requesting restriction of processing
- Data portability
To exercise these rights, please contact us using the information in the "Contact Us" section below.
7. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country.
8. Children's Privacy
Our Services are not intended for individuals under the age of 13 (or the minimum age in your country). We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this policy and, in some cases, may provide additional notice such as through the Services or via email.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@paybotapp.com