---
title: "Free Trials - Let Subscribers Try Before They Buy"
description: "Set up free trials on any recurring membership tier. Reduce signup friction and let your community sell itself."
canonical: https://paybotapp.com/docs/free-trials/
source: /docs/free-trials/
---

[Home](https://paybotapp.com/) / [Docs](https://paybotapp.com/docs/) / Free Trials

# Free Trials

Offer free trial periods on any recurring membership tier. Subscribers get full access immediately and are only charged when the trial ends.

## Table of Contents

-   [How It Works](#how-it-works)
-   [Setting Up a Free Trial](#setup)
-   [Editing or Removing Trials](#editing)
-   [What Subscribers See](#subscriber-experience)
-   [Cancellation During Trial](#cancellation)
-   [FAQ](#faq)

## How It Works

When you add a free trial to a tier, subscribers get full access for the trial duration without being charged. Stripe handles the billing automatically. [Read more on why free trials boost Discord conversions →](https://paybotapp.com/blog/free-trials-discord-memberships/)

-   Set any trial length from 1 to 730 days
-   Your payment page shows the trial duration with a **"Start Free Trial"** button
-   Subscribers get their Discord roles immediately
-   Stripe charges them automatically when the trial ends
-   If they cancel before the trial ends, they are never charged

### Only Recurring Tiers

Free trials are available on recurring membership tiers (monthly, quarterly, yearly). One-time purchase tiers do not support trials.

## Setting Up a Free Trial

### On a New Tier

1.  Run `/setup` → **Edit Pricing** → **Add Recurring**
2.  Select billing interval (Monthly, Quarterly, or Yearly)
3.  Fill in tier details — the **"Free Trial (days)"** field is at the bottom
4.  Enter trial length (e.g. `7` for a 7-day trial) or leave blank for no trial

### On an Existing Tier

1.  Run `/setup` → **Edit Pricing**
2.  Select the tier you want to edit
3.  Click **"Edit Details"**
4.  Enter trial length in the **"Free Trial (days)"** field

## Editing or Removing Trials

To change the trial length, follow the same steps as setting up an existing tier and enter the new number of days.

To remove a trial entirely, enter `0` in the trial field. The tier will revert to standard billing with no trial period.

### Existing Subscribers

Changing or removing a trial only affects **new** subscribers. Anyone currently in a trial period keeps their existing trial.

## What Subscribers See

### Payment Page

The trial duration appears below the price on your payment page. The subscribe button changes to **"Start Free Trial"** so subscribers know exactly what they are signing up for.

### After Subscribing

Subscribers can check their trial status with `/subscription` in your server. They see their trial end date and a note that billing starts automatically when the trial ends.

## Cancellation During Trial

Subscribers can cancel anytime during their trial using `/subscription`. If they cancel before the trial ends:

-   They keep access until the trial end date
-   They are **never charged**
-   Their roles are removed when the trial expires

## FAQ

### Can I set different trial lengths for different tiers?

Yes. Each tier has its own trial setting. You could offer a 7-day trial on a basic tier and a 3-day trial on a premium tier.

### Do subscribers need to enter payment details for a trial?

Yes. Stripe requires a payment method at checkout so billing can start automatically when the trial ends. Subscribers are not charged during the trial.

### What happens if I delete a tier that has active trials?

Existing trial subscriptions continue until they expire or convert to paid. Archiving a tier only prevents new signups.

### Can someone get multiple free trials?

Stripe tracks this per customer. If someone cancels a trial and tries to subscribe again, Stripe may charge them immediately depending on account settings.