---
title: "Automations - Connect PayBot to Zapier, Make & Webhooks"
description: "Set up webhooks to automate actions when subscribers join or cancel. Connect PayBot to Zapier, Make, n8n, or your own server."
canonical: https://paybotapp.com/docs/automations/
source: /docs/automations/
---

[Home](https://paybotapp.com/) / [Docs](https://paybotapp.com/docs/) / Automations

# Automations

Trigger custom actions when someone subscribes or cancels. Send emails, grant course access, update spreadsheets—automatically.

## Table of Contents

-   [What are Automations?](#what-are-automations)
-   [Getting Started](#getting-started)
-   [Setting Up with Zapier](#zapier-setup)
-   [Webhook Data Format](#webhook-data)
-   [Use Cases & Ideas](#use-cases)
-   [Troubleshooting](#troubleshooting)

## What are Automations?

Automations let PayBot send data to external services whenever a subscription event happens. When someone subscribes or cancels, PayBot instantly sends their information to your webhook URL.

#### 🎯 The Problem

You want to do more than just assign Discord roles when someone subscribes—send welcome emails, add them to your course platform, update a spreadsheet, or trigger custom workflows.

#### ✨ The Solution

Connect PayBot to Zapier, Make, n8n, or your own server. Every new subscriber or cancellation triggers your custom automation.

**How it works:**

1.  You paste a webhook URL from Zapier/Make into PayBot
2.  Someone subscribes to your Discord server
3.  PayBot instantly sends subscriber data to your webhook
4.  Zapier/Make receives the data and runs your automation
5.  Your subscriber gets an email, course access, or whatever you configured!

![PayBot automations dashboard showing webhook configuration and event selection](https://paybotapp.com/images/docs/embed-automations.png)

### Available Events

#### 🎉 subscription.created

Fires when someone completes a payment and becomes a subscriber. Includes their Discord info, email, tier details, and payment amount.

#### ❌ subscription.cancelled

Fires when a subscription ends (cancelled or payment failed). Includes how long they were subscribed.

## Getting Started

Set up automations in under 5 minutes.

**Requirements:** Automations are available on all paid PayBot plans (Small, Large, Ultra).

1

### Open Automations Settings

Run `/setup` in your Discord server, select **Settings** from the dropdown, then choose **Automations**.

`/setup` → Settings → Automations

2

### Get Your Webhook URL

Create a webhook in your automation tool (Zapier, Make, etc.) and copy the URL. See the [Zapier setup guide](#zapier-setup) below for step-by-step instructions.

3

### Add Webhook URL

Click **"Add Webhook URL"** in PayBot and paste your webhook URL.

4

### Select Events

Choose which events to receive: new subscriptions, cancellations, or both.

5

### Test Your Webhook

Click **"Test Webhook"** to send a sample payload and verify your automation receives it correctly.

## Setting Up with Zapier

Follow these steps to connect PayBot to Zapier. The process is similar for Make, n8n, and other automation tools.

1

### Create a New Zap

In Zapier, click **"Create Zap"** and search for **"Webhooks by Zapier"** as your trigger app.

![Zapier - Select Webhooks by Zapier as trigger](https://paybotapp.com/images/docs/webhook_1.png)

2

### Select "Catch Hook"

Choose **"Catch Hook"** as the trigger event. This receives data from PayBot when events occur.

![Zapier - Select Catch Hook trigger event](https://paybotapp.com/images/docs/webhook_2.png)

3

### Configure the Trigger

Skip the "Pick off a Child Key" step—PayBot sends structured JSON that Zapier will parse automatically.

![Zapier - Configure trigger settings](https://paybotapp.com/images/docs/webhook_3.png)

4

### Copy Your Webhook URL

Zapier generates a unique webhook URL. Click **"Copy"** to copy it to your clipboard. This is the URL you'll paste into PayBot.

![Zapier - Copy webhook URL](https://paybotapp.com/images/docs/webhook_4.png)

5

### Test & View Data

After pasting the URL in PayBot and clicking "Test Webhook", Zapier will receive the test data. You'll see all the subscriber fields ready to use in your automation!

![Zapier - View received webhook data with all subscriber fields](https://paybotapp.com/images/docs/webhook_5.png)

6

### Add Your Action

Now add an action step in Zapier—send an email, add to a Google Sheet, create a customer in your course platform, etc. Use the subscriber data fields from PayBot!

## Webhook Data Format

PayBot sends a JSON payload with comprehensive subscriber and subscription information.

**Headers sent with every webhook:**

-   `Content-Type: application/json`
-   `X-PayBot-Event: subscription.created` (or `subscription.cancelled`)
-   `X-PayBot-Timestamp: 1706020200`
-   `X-PayBot-Signature: sha256=...` (HMAC signature for security)

### Payload Fields

Field

Description

Example

`event`

Event type

`subscription.created`

`timestamp`

When the event occurred (ISO 8601)

`2026-01-23T14:30:00.000Z`

`delivery_id`

Unique ID for this webhook delivery

`dlv_abc123def456`

`user.discord_id`

Discord user ID

`123456789012345678`

`user.discord_username`

Discord username

`john_doe`

`user.email`

Email from Stripe checkout

`john@example.com`

`subscription.tier_name`

Name of the tier they subscribed to

`Premium Membership`

`subscription.price_cents`

Price in cents

`1000`

`subscription.price_display`

Formatted price

`$10.00`

`subscription.currency`

Currency code

`usd`

`subscription.interval`

Billing interval

`month`

`subscription.type`

Subscription type

`recurring` or `one_time`

`subscription.status`

Current status

`active` or `cancelled`

`guild.id`

Discord server ID

`987654321098765432`

`guild.name`

Discord server name

`Cool Community`

`referral.affiliate_code`

Affiliate code used (if any)

`JOHNDOE20`

`referral.affiliate_id`

Affiliate ID (if referral)

`123`

`subscription.source`

Where the subscription originated

`payment_link` or `discord`

### Full Example Payload

```
{
  "event": "subscription.created",
  "timestamp": "2026-01-23T14:30:00.000Z",
  "delivery_id": "dlv_abc123def456",
  "user": {
    "discord_id": "123456789012345678",
    "discord_username": "john_doe",
    "email": "john@example.com"
  },
  "subscription": {
    "paybot_id": "12345",
    "stripe_subscription_id": "sub_abc123",
    "stripe_customer_id": "cus_xyz789",
    "tier_name": "Premium Membership",
    "tier_id": "67890",
    "price_cents": 1000,
    "price_display": "$10.00",
    "currency": "usd",
    "interval": "month",
    "interval_count": 1,
    "type": "recurring",
    "status": "active",
    "source": "payment_link",
    "created_at": "2026-01-23T14:30:00.000Z"
  },
  "guild": {
    "id": "987654321098765432",
    "name": "Cool Community"
  },
  "referral": {
    "affiliate_code": "JOHNDOE20",
    "affiliate_id": "123"
  },
  "metadata": {
    "paybot_version": "2.0",
    "environment": "production"
  }
}
```

## Use Cases & Ideas

Here are popular ways creators use PayBot automations:

#### 📧 Welcome Emails

Send a personalized welcome email with onboarding instructions, links to exclusive content, or a thank you message.

Tools: Mailchimp, ConvertKit, Gmail

#### 📚 Course Access

Automatically enroll new subscribers in your online course or learning platform.

Tools: Teachable, Thinkific, Kajabi

#### 📊 Track in Spreadsheet

Log every new subscriber to a Google Sheet for your own records, analytics, or team visibility.

Tools: Google Sheets, Airtable, Notion

#### 💬 Slack/Teams Notification

Get notified in your team chat whenever someone subscribes or cancels.

Tools: Slack, Microsoft Teams

#### 🎁 Send Welcome Gift

Trigger a workflow to send a digital download, discount code, or physical gift.

Tools: Gumroad, SendOwl, Printful

#### 📱 CRM Integration

Add subscribers to your CRM as contacts with their tier and payment info.

Tools: HubSpot, Salesforce, Pipedrive

## Troubleshooting

### My webhook test failed

**Check your URL:** Make sure you copied the full webhook URL and it starts with `https://`. PayBot requires HTTPS for security.

**Check your automation tool:** Make sure the webhook/Zap is turned on and not paused.

### Zapier shows "Waiting for webhook"

Click **"Test Webhook"** in PayBot's Automations settings. Zapier needs to receive at least one request to see the data structure.

### I'm not receiving webhooks for real subscriptions

**Check events are selected:** In PayBot, make sure you've selected which events to receive (subscription.created, subscription.cancelled).

**Check webhook is enabled:** Make sure the webhook isn't disabled in PayBot settings.

### How do I verify webhooks are authentic?

PayBot signs every webhook with HMAC-SHA256. Check the `X-PayBot-Signature` header against your webhook secret. Contact support if you need help implementing signature verification.

### What if my webhook endpoint is down?

PayBot automatically retries failed deliveries with exponential backoff: 1 minute, 5 minutes, 30 minutes, 2 hours. After 5 failures, the delivery is marked as failed.

## Related Documentation

[

#### Subscription Management

Understand the full subscription lifecycle

](https://paybotapp.com/docs/subscription-management/)[

#### Payment Links

Generate direct checkout URLs for each tier

](https://paybotapp.com/docs/payment-links/)[

#### Link in Bio

Share your tiers with a customizable portal page

](https://paybotapp.com/docs/link-in-bio/)